1. Home
  2. FAQ
All Your Questions Answered in One Place

89 BD FAQ – Simple Answers to All Your Questions

Everything you want to know about 89 bd — from registration to withdrawal — is right here. Search for a question or browse by topic.

50+
Total FAQs
8
Topic Categories
24/7
Live Support
3m
Average Response Time
By Topic
All Questions
50
Account
8
Deposit
7
Withdrawal
7
Bonus
6
Games & Betting
7
Security
6
Payment Methods
5
Responsible Gaming
4
Popular Questions
1

How do I register at 89 BD?

2

Is depositing via bKash safe?

3

How long do withdrawals take?

4

How do I claim the welcome bonus?

5

What should I do if I forget my password?

Didn't find your answer?

Our support team is available 24/7 in Bangla to help you.

📧 support@89bd.im
💬 Live Chat: Response within 3 minutes
Register

Account & Registration

Signing up with 89 bd is quick, easy, and completely free. First, Registration PageGo to the page, then enter your full name, mobile number, and date of birth. Set a strong password and verify with the OTP sent to your mobile. The whole process takes just 2 minutes. You'll receive a 100% welcome bonus on your first deposit after registration.
Time: 2 minutesFree

89 bd strictly enforces an 18+ policy. No one under the age of 18 may create an account. Date of birth is verified during registration, and a national ID may be required to confirm age for larger withdrawals.

No. Only one account is allowed per mobile number, and each person may hold only one account. Attempting to create multiple accounts may result in all accounts being suspended and withdrawals being blocked.

Yes, you can register without an email address. A mobile number alone is enough to create and manage a full account. That said, adding an email makes account recovery easier and keeps you in the loop on special offers.

Login PageClick the "Forgot Password?" link on the page. Enter your registered mobile number and you'll receive an OTP. Use the OTP to set a new password. The entire process takes under 2 minutes. You can also log in directly using the OTP.

KYC (Know Your Customer) is the identity verification process. You may be asked to provide a photo of your National ID or passport for larger withdrawals (৳50,000+) or during security reviews. KYC is generally not required for smaller transactions.

To close your account or set up self-exclusion, contact us via live chat or email support@89bd.im. You can suspend your account temporarily or permanently, from 7 days up to 5 years. Make sure to withdraw your balance before closing.

For security reasons, changes to your registered name and mobile number are restricted. To change your name, contact support and provide a valid ID. Email and password can be updated easily in your account settings.

Deposit

Yes, completely safe. 89 bd uses 256-bit SSL encryption, so deposits via bKash, Nagad, or Rocket are fully secured. You'll receive an instant SMS confirmation, and deposits typically reflect in your account within 2–5 minutes.
SSL Secured

Minimum deposit from just ৳200. This minimum applies to bKash, Nagad, and Rocket. Bank transfers may have a slightly higher minimum. To get the most out of the welcome bonus, deposit ৳5,000 or more.

Deposits via bKash, Nagad, and Rocket are generally Within 2–5 minutes Funds are credited to your 89 bd account. Bank transfers may take 1–3 hours. Transactions made late at night (12 AM – 6 AM) may take slightly longer. If there's an unusual delay, please contact support.

Log in → click "Deposit" → select "bKash" → enter the amount → send money to the 89 bd bKash number provided → enter the transaction ID → click "Confirm". That's it — your balance will be updated within 5 minutes.

Yes, 89 bd supports popular cryptocurrencies including USDT (TRC-20 and ERC-20), BTC, and ETH. Crypto deposits are typically confirmed within 10–30 minutes after blockchain confirmation.

Daily deposit limits depend on your account verification status. Verified accounts can generally deposit up to ৳2,00,000 per day. You can also set your own limits as part of responsible gaming.

Don't worry if the money was deducted but hasn't appeared in your account. Contact live chat or email support@89bd.im with your transaction ID and a screenshot. The issue will be resolved within 24 hours, or a full refund will be issued.

Withdrawal

Withdrawals to bKash and Nagad typically take In 15–30 Minutes completed. Rocket may take 30–60 minutes. Bank transfers take 1–3 business days. Withdrawals made after midnight will be processed the following morning.
bKash: 15 minutes

Minimum withdrawal amount at 89 bd ৳500. Withdrawals below this amount are not permitted. Only one withdrawal request can be processed at a time — please wait for the current request to complete before submitting a new one.

89 bd charges no hidden fees on withdrawals. However, standard cash-out charges from your mobile banking provider may apply (e.g., bKash cash-out fees). No additional charges are deducted by 89 bd.

The reason for rejection is usually communicated via SMS or an in-account notification. Common reasons include unmet bonus wagering requirements, incorrect payment details, or a pending KYC verification. The funds will be returned to your balance. Contact live chat to find out more.

No, bonus funds cannot be withdrawn directly. To withdraw bonus winnings, you must meet the wagering requirement (typically 10× to 30×). Once the requirement is fulfilled, winnings from the bonus are transferred to your main balance and become withdrawable.

Generally, you can make 3 to 5 withdrawals per day. A new request cannot be submitted while a previous one is still being processed. Upgrade to a VIP tier to withdraw more frequently.

If it takes more than 24 hours, contact us via live chat or at support@89bd.im with your transaction ID. Possible causes include a pending KYC, network issues, or banking delays over the weekend. Our team will resolve it promptly.

Bonuses & Offers

Your first deposit after registration automatically earns you a 100% bonus, up to ৳10,000 No special deposit code is required. Simply make your first deposit into your registered account. The wagering requirement of 10× must be completed within 30 days.

Wagering means you must place bets totalling a specified amount using your bonus funds before you can withdraw. For example, a 10× wagering requirement on a ৳1,000 bonus means you need to place ৳10,000 in bets. Both wins and losses count toward the wagering total.

Reload bonuses are automatically credited every Monday to active members' accounts. The bonus amount depends on your activity from the previous week — the more you play, the more you earn. Check the "Promotions" section of your account for full terms and conditions.

If you lose a set amount in a week, a portion of it is returned to you as cashback — typically between 5% and 15%. VIP members receive higher cashback rates. Cashback is credited every Monday and can be withdrawn with no wagering requirements.

Yes! When a friend registers using your referral code and makes their first deposit, you'll receive a bonus — and your friend gets a special referral bonus too. Find your personal code under the "Refer" section in your account.

Any unused bonus balance expires at the end of the validity period. However, winnings earned using bonus funds remain in your main balance. Bonuses are generally valid for 30 days. Make sure to meet the wagering requirements and withdraw before the bonus expires.

Games & Betting

89 bd features 1,000+ games. Main categories include: Live Casino (Baccarat, Roulette, Blackjack), Sports Betting (cricket, football, kabaddi), slots, lottery, jackpot, crash games, and virtual sports — all playable on any device.

No special software is required. All you need is a browser and an internet connection to play Live Casino games instantly. Access the site from Chrome, Firefox, or Safari on your mobile or computer.

Log in → go to the "Bet" section → select cricket → browse live or upcoming matches → click your preferred team → enter your stake → tap "Confirm". You can see real-time odds on live matches and place bets at any time.

In 89 bd's progressive jackpot, a portion of every player's bet is pooled together, growing the prize fund over time. The jackpot is won by hitting a specific combination. The top prize can reach into the crores. For full details, Jackpot PageAvailable here.

89 bd's Lottery Daily and weekly draws are held in this section. Purchase a ticket, and if your number matches at the time of the draw, you win a prize. Tickets start from ৳50. Winnings are automatically credited to your account.

Yes, 89 bd is built with a mobile-first design. All games are accessible on both Android and iOS devices — just play directly from your browser. With a good internet connection, even Live Casino runs smoothly on mobile.

89 bd uses RNG (Random Number Generator) technology verified by internationally accredited third parties. Live Casino games are streamed in real time, making any manipulation impossible. Our platform operates on a full transparency policy.

Security

Contact live chat or email support@89bd.im immediately and request a temporary account lock. Then change your password and email address. The 89 bd security team will investigate promptly and take the necessary action.

Yes. 89 bd supports OTP-based two-factor authentication. OTP verification is required for login, withdrawals, and password changes, adding an extra layer of security to your account.

89 bd secures all data with 256-bit SSL encryption. Your mobile number, personal details, and financial transaction data are never shared with third parties. For more details, Privacy PolicyRead more here.

Always go directly to https://89bd.im by typing it into your browser. Never click links from unknown sources, WhatsApp, or Facebook messages. 89 bd will never ask for your OTP or password over the phone. If you receive a suspicious message, contact support immediately.

Yes, multiple incorrect password attempts will temporarily lock your account. Wait 30 minutes and try again, or log in using OTP. This is an automatic security measure to protect your account.

Use a strong password (uppercase & lowercase letters + numbers + symbols), log out after using a public device, never share your login credentials, change your password regularly, and add an email address to your account.

Payment Methods

89 bd supports all major payment methods in Bangladesh: bKash, Nagad, Rocket, bank transfer, and cryptocurrency (USDT, BTC, ETH). For more details, Payment Pageto find out.

Yes, Nagad is a popular payment option. You can deposit to 89 bd by sending money through the Nagad app or via USSD (*167#). The process is the same — select Nagad on the deposit page and enter your transaction ID.

Yes, bank transfer is supported. Get the bank details from the deposit page and send funds via NPSB or online banking. Bank transfers typically take 1–3 hours. It may take longer on non-business days.

Deposits from abroad can be made via cryptocurrency. Recharge your account by sending USDT or BTC. Crypto withdrawals are also supported. Note that access to Bangladeshi mobile banking services may be limited from outside the country.

For payment issues, reach us via live chat (fastest) or email support@89bd.im. Include your transaction ID, amount, time, and a screenshot for the quickest resolution. Our Financial Transactions page as well.

Responsible Gaming

Go to the "Responsible Gaming" section in your account settings to set daily, weekly, or monthly limits on deposits, losses, and session time. Reducing a limit takes effect immediately, but increasing one requires a 48-hour waiting period. For more details, Responsible Gaming Available on the page.

Self-exclusion means voluntarily closing your account for a set period — anywhere from 7 days to 5 years. Submit your request via live chat or at support@89bd.im and it will take effect immediately. You will not be able to log in during the exclusion period.

Asking for help takes courage. The 89 bd support team can provide counselling information in Bangla. You can also talk to a family member or reach out to a mental health professional. Responsible Gaming Detailed resources are available on the page.

A cooling-off period is a temporary break lasting anywhere from 24 hours to 30 days. During this time, you won't be able to log in or place bets, but your account won't be permanently closed. Requests made to support take effect immediately.

89 BD – What Sets Us Apart

If you still have questions after reading the FAQ, explore our features to see why millions of people choose 89 bd.

Instant Support

If you can't find the answer you're looking for, reach out via our live chat. Get a response in Bengali within just 3 minutes — available 24/7.

Response within 3 minutes
Maximum Security

256-bit SSL encryption, OTP verification, and 24/7 security monitoring. Your funds and personal data are always protected.

Bank-Grade Security
Fastest Payouts

89 bd offers the fastest payouts in Bangladesh — as little as 15 minutes to bKash, with no hidden charges.

within 15 minutes
Best Bonus Offers

100% welcome bonus, weekly reload, cashback, and referral bonuses — the rewards never stop at 89 bd.

Maximum Bonus
1,000+ Games

Live Casino, Sports Betting, lottery, jackpot, and over a thousand more games — accessible on all devices.

1,000+ Games
Responsible Gaming

Limit-setting, self-exclusion, and addiction prevention tools. Your well-being is our priority.

Here for You

Still have questions? We're here to help!

If the FAQ doesn't have the answer you need, speak directly with our support team. New here? Register now and start your ultimate gaming experience.

Free Registration Log In

For players aged 18 and above. Rules and Responsible Gaming Read.

বাংলা